FAQs

Frequently Asked Questions

1. How can I place an order?

Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.

2. What payment methods do you accept?

We accept all major credit/debit cards, UPI, PayPal, and other secure online payment options.

3. How long does delivery take?

Orders are processed within 24–48 hours. Delivery time depends on your location:

Standard Shipping: 4–7 business days

Express Shipping: 1–3 business days (if available)

4. How can I track my order?

You’ll receive a tracking link via email or SMS once your order has been shipped.

5. What is your return policy?

We accept returns within [7/14/30] days of delivery. Items must be unused and in their original packaging. For details, visit our Return Policy page.

6. Do you offer free shipping?

No, we do not offer free shipping. Shipping costs are calculated at checkout based on your location and selected delivery method.

7. What if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving the item, with photos. We'll arrange a replacement or refund as soon as possible.

8. Can I cancel or change my order?

Yes, but only within 1 hour of placing the order. Contact our support team immediately if you need to make changes.

9. Do you ship internationally?

Yes, we ship to selected international destinations. Shipping rates and delivery estimates will be shown at checkout.

10. How do I contact customer support?

You can reach us through:

Email: sagardsofficial@gmail.com

WhatsApp: +918345080660